MAC+TECH SERVICES
Patient, Professional Apple Support
For over 30 years, I’ve helped Apple users solve problems, set up new equipment, organize their digital lives, and get more out of their technology.
Most problems can be handled remotely, allowing me to provide personalized assistance to Apple users almost anywhere.
My approach is simple: solve the immediate problem, explain what’s happening in understandable language, and help you become more confident using your technology.
REMOTE SUPPORT SERVICES
Troubleshooting & Technical Support
Problems with your Mac, applications, email, iCloud, or other Apple services? I can diagnose issues, resolve software problems, improve performance, and help keep your technology working reliably.
The Tune-Up
A comprehensive review of your Mac’s performance, storage, software, security, and backups. I’ll identify potential problems, make appropriate adjustments, and recommend improvements to keep your Mac running smoothly. THE TUNE-UP: LEARN MORE
New Mac Setup & Migration
Moving to a new Mac? I can help transfer your files, applications, and settings, configure your new computer, and make the transition as smooth as possible. NEW MAC SETUP: LEARN MORE
Backup & Data Protection
Protect your important files and photographs with a reliable backup strategy. I can help configure Time Machine, cloud backup services, and other solutions, as well as verify that your backups are working properly.
Photos & Digital Organization
Get help organizing your Apple Photos libraries, managing iCloud Photos, locating missing photographs, and managing storage. I can also advise you on digitizing and preserving older photographs. PHOTOS: LEARN MORE
Training & Personalized Guidance
Get personalized instruction and practical advice on Apple products, software, and technology. Whether you want to learn something new, choose a new Mac or iPhone, evaluate upgrades, or explore emerging technologies such as artificial intelligence, I can help you understand your options and make informed decisions.
Wi-Fi, Networking & Connected Devices
Troubleshoot Wi-Fi connections, printers, networks, and connected devices. Many problems can be diagnosed or resolved remotely, while others may require an on-site visit. WI-FI SERVICES: LEARN MORE
ON-SITE SUPPORT
Available in MARIN & SONOMA Counties
While most problems can be handled remotely, some situations require hands-on assistance.
On-site support is available for network installations, computer and peripheral setup, Sonos systems, and other problems that cannot be resolved remotely.
Please contact me to discuss your needs and determine whether an on-site appointment is appropriate.